FAQ's

Unsure about something? Lets see if we can help you out

How do I book an event?

Simply complete the online booking form which accompanies each event. Confirmation will be e-mailed to you and a member of the team will be in touch to confirm receipt of your booking and provide you with any further information you may require. Alternatively, drop us an e-mail or give us a call on 0161 941 4535.

Will tickets be issued for an event?

No. Tickets are not issued for our events so you need not worry about sending them to your guests or misplacing them. Upon arrival you and your guests will be welcomed by a member of the PT Events team, shown the seating plan and given your table number before being directed to your pre-lunch drinks  reception.

Is there a limit to the number of guests I can bring to the event?

No. Parties of any size are welcomed at every event subject to availability. If you have a party of less than 10 you will share your table with other smaller parties. If you have a party of 10 or more then you will have your own exclusive table. Whilst tables tend to be for 10 or 12 guests we are more than happy to accommodate larger parties on larger tables subject to availability and venue suitability.

Where will my table be positioned in the room?

Tables are only ever positioned on a first come first served basis. If PT Package tables are available at the event you are booking then these are guaranteed a prime position within the room. Due to the popularity of our events we would always recommend booking as soon as possible.

Do I need to pay immediately?

In most circumstances we do not require immediate payment. If you make a booking for an event happening within 10 days then immediate payment is required and we would ask for a credit/debit card pre-authorisation to secure the booking. In all other circumstances payment by BACS, cheque, credit/debit card (subject to a handling fee) are all accepted and are subject to the following payment terms which will be detailed on your invoice;

31+ days – Within 30 days of the invoice date
30-21 days – Within 7 days of the invoice date
20-11 days – By return from the date of the invoice
10-0 days – Immediately with a pre-authorised credit/debit card details taken to secure the booking.

We ask that the payment terms are strictly adhered to. We reserve the right to cancel your booking and refuse entry to an event should full payment not be received as per the payment terms.

What time do the lunches start / finish?

Unless otherwise detailed all our events commence at 12 Noon with a pre-lunch drinks reception. Guests will be asked to take their seats for 12.45pm with the event finishing at 4:00pm. These timings are for guideline purposes only and detailed timings for each event will be sent with your booking confirmation.

Hopefully we’ve covered off most things but if there’s anything else you’re unsure about please get in touch