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FAQ's

Hopefully you'll find the answer to any questions you may have regarding our events below. If there's something you're still not sure about though, hit the button below to get in touch with us. 

  • Simply complete the online booking form which accompanies each event.

     

    Confirmation will be e-mailed to you and a member of the team will be in touch to confirm receipt of your booking and provide you with any further information you may require.

     

    Alternatively, get in touch and drop us an e-mail or give us a call.

  • Many of our events are sold out occasions. The sooner you book the more likely you are to be guaranteed your place and a better position in the room as we only ever allocate table positions on a first come basis.

    We do however appreciate that until we finalise our guest speakers you may not want to fully commit to joining us. So, if the date works for you and you think, subject to the guest speakers being finalised, you may want to join us, then we are more than happy accept your booking on a provisional basis.

     

    All you need to do is complete the relevant event booking form and we'll do the rest. Your table and position in the room will be held and as soon as we finalise our guest speakers for the event, we'll get in touch with you. At that point you can either confirm you wish to go ahead with your booking or simply release it. Until you confirm you wish to go ahead, there's no commitment and no deposit or payment required, just the security that if you want to join us, you have a table reserved.

    If you want to talk through a provisional booking in more detail please get in touch.

  • You will receive an invoice for the event you book and in most circumstances we do not require immediate payment. If you make a booking for an event happening within 20 days, then immediate payment is required and we would ask for a credit/debit card pre-authorisation to secure the booking. In all other circumstance’s payment by BACS, AMEX, credit & debit cards and cheque are all accepted and are subject to the following payment terms which will be detailed on your invoice;​

    31+ days before the event date* - Within 30 days of the invoice date.
    30-21 days before the event date* - Within 7 days of the invoice date.
    20-0 days before the event date* - Immediately with a pre-authorised credit/debit card details taken to secure the booking.

    * The event date is the date of the event you have booked.​

  • Unless otherwise detailed all our events commence at 12 Noon with a pre-lunch drink’s reception. Guests will be asked to take their seats for 12.45pm with the event finishing at 4:00pm. These timings are for guideline purposes only and detailed timings for each event will be sent with your booking confirmation.

  • The dress code for all our events is business / smart casual.

  • All our events include a selected three course lunch menu, coffee and petit fours, and of course entertainment from our guest speakers. Our standard tables and single places do not include drinks, however, at each event we have event only bars available for all our guests which are operated on a cash / card basis for pre-lunch drinks. At each event you will also have the option to pre-order drinks which will be placed at your table in readiness for you and your guests taking your seats. We will send a full drinks menu and instructions on how to order in advance of the event.

     

    At a number of our events we are able to offer additional pre-lunch drinks receptions which are available on a first come basis. These will be offered when you book your event and will allow you to pre-order drinks which will be available on your own poseur table within an addtitional drinks reception area.

    At a limited number of events we offer our PT Package tables which as well as other benefits include a complimentary VIP drinks reception and drinks for your table including wine and waters for each guest. Additional details can be found on the event page where these tables are available.

    At all our events, a full table service for drinks is available throughout the lunch on a pay as you go basis.

  • Tables are only ever positioned on a first come first served basis. If PT Package tables are available at the event you are booking, then these are guaranteed a prime position within the room. Due to the popularity of our events we would always recommend booking as soon as possible as the sooner you book the better your table position.

  • No. Tickets are not issued for our events, so you need not worry about sending them to your guests or misplacing them. Upon arrival you and your guests will be welcomed by a member of our team, shown the seating plan and given your table number before being directed to your pre-lunch bars.

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